I purchased Beyond The Bridle, but I’m getting a blank white screen. What do I do?

Don’t worry! Occasionally there can be a hiccup during the registration and onboarding process. An internet interruption, a missed step or another small technical issue can prevent the process from finishing properly.

 

First, go to: www.beyondthebridle.ca/register

Complete the registration process there using the same email address you used to sign up for Beyond The Bridle.

 

If that doesn’t get you in, go to: www.beyondthebridle.ca

Try logging in. If you still can’t access your account, select Forgot Password and follow the complete password-reset process. You’ll receive an email with the next steps, so be sure to check your inbox.

 

If you’re still stuck after trying both options, please reach out to us and we’ll do our very best to help get you in.

 

I’m registering, but the “Next” or “Continue” button isn’t working. What do I do?

If you’re going through the registration process and clicking Next or Continue isn’t taking you to the next step, you can complete your onboarding directly instead. Go to:

www.beyondthebridle.ca/onboarding

Complete the onboarding steps there, and you should be able to continue into Beyond The Bridle.

 

If that doesn’t get you in, go to: www.beyondthebridle.ca

Try logging in. If you still can’t access your account, select Forgot Password and follow the complete password-reset process. You’ll receive an email with the next steps, so be sure to check your inbox.

 

If you’re still stuck after trying both options, please reach out to us and we’ll do our very best to help get you in.

 

I forgot my password. How do I reset it?

Go to: www.beyondthebridle.ca/login

Underneath the password field, select Forgot Password and follow the instructions.

You’ll need to check your email to complete the password reset and regain access to your account.

 

I’m trying to register, but it says I already have an account. What do I do?

This can happen if you began creating your account previously but didn’t complete the entire registration or purchase process. Instead of trying to register again, go to: www.beyondthebridle.ca/onboarding

 

Log in using the email address and password you initially created. From there, you can continue through the remaining steps to purchase Beyond The Bridle and access the course.

If you don’t remember the password you originally created, go to:

www.beyondthebridle.ca/login and simply select Forgot Password and reset it.

 

I've purchased the course but I’m not receiving an email from Beyond The Bridle. Where is it?

First, double-check that you’re looking in the inbox for the same email address you used when registering. If it isn’t in your main inbox, check your Spam/Junk and Promotions folders. The email will come from Niki Flundra Unbridled. If you still can’t find it, reach out to us and we can help.​

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What is your return or refund policy?

Due to the digital nature of Beyond The Bridle and the immediate access you receive to the course materials upon purchase, all sales are final and we do not offer returns or refunds.

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We encourage you to read through the information about Beyond The Bridle and our FAQs before purchasing to make sure the course is a good fit for you and your horse. ​If you have any questions before joining, please reach out to us at nikiflundra@gmail.com and we’ll be happy to help.

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My question isn't answered here. What can I do?

For any login and access issues, please reach out to us at nikiflundra@gmail.com or click the CONTACT button below and we’ll do our best to help you get everything sorted out and get you back to your horses!

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— Niki Flundra & Niki Flundra Unbridled Team